The Billionaire Heiress Disguised as Homeless Takes Down Corrupt Hotel Manager

You can’t stay here.  It’s still raining.  Then get [music] wet. This is a five-star hotel, not a shelter.  I just need a few minutes.  Outside.  Did you hear me? security.  You know who that is?  I did.  What?  Nothing.  She’s freezing. and  let her dry off. Noah,  10 minutes. She’s disturbing the guests.

She’s standing still. Look at her. She’s a person, Richard, not a stain on the carpet. She’s your responsibility.  Keep her away from the guests. Come on. Ma’am, you dropped this. My wallet.  Is there a problem?  I just want to make sure nothing is

missing. Of course. Help the lady check.  I handed her something back.  Then you have nothing to worry about.  It’s here.  There. Excuse me. If Noah insists on keeping you inside, paying guests don’t need to look at you. [snorts]  Corporate wants the monthly report before Mr. Reed’s visit.  I’ll handle Reed.

Remove that.  Why? Because I set out. She’s been standing in the rain. Warning number two. Put it in writing. She leaves when your shift ends. People around you seem to make very bad career decisions.  You shouldn’t have done that.  Probably not. Then why did you  sit before he changes his mind about the chair?  Something hot. Anything. Staff only.

 I’ll pay. Richard’s orders. That’s your dinner.  Half it is.  You do this for everyone?  No.  Usually they don’t steal half my sandwich. [snorts]  You’re saving that  breakfast?  Seriously?  [snorts]  You were assistant manager.  Was  what happened?

Richard family came in last winter. Mother, two kids, car died in a snowstorm.  You gave them a room?  6 hours. The room was empty.  Richard demoted you for that?  Officially failure to follow revenue protection procedures. unofficially.  I embarrassed him.  Why stay?  Good people still work here. Somebody has to Jalis it for juice. Dan’s doing here.

 They fired Elisa. What? She asked about unpaid overtime. She has three kids.  Richard said she was creating hostility.  Somebody should report him. To who? Corporate.  [sighs]  Room 1108 says a towel is missing.  I counted everything.  It’ll come out of your check. I didn’t take anything. Keep arguing and tomorrow you won’t have a check to deduct it from.

You can’t do that without proof. Nobody asked you.  She’s telling you she didn’t take it.  What’s happening now?  Your guest has opinions about payroll.  First shelter, then food, now employee representation. Loading dock.  My shift is front desk. Not anymore. [music] Take your project with you.  You’re punishing him because I spoke.

 I’m reminding him who signs his schedule.  What are you doing?  Helping.  You can leave. So could you.  I work here.  Not down here.  Neither did you.  Careful.  I had it.  Very convincing. Perfect. Noah,

 wait.  What?  I worked that night.  What happened?  Nothing.  You’re sure?  14 hours. I’d remember an $8,000 disaster.  What are you doing?  What you sent me down here to do?  Richard wants you upstairs.  Now I really want to know what this is. 29  total

 247,000.  What?  How much does this hotel actually spend helping non- guests? Nothing.  Richard won’t even let us give away leftover food.  Then where did it go?  Richard wants to know why you’re still back here.  Inventory problem.  She shouldn’t have access.  She doesn’t. vendor. Never heard of him.

[snorts] Richard has a brother. Daniel. Oh, hell. Stop. Sir, zoom. What are you looking for, Vicki?  You’re getting attached.  Leave her alone.  She’s using you.  You don’t know her.  Neither do you.

You used to have a future here until you took it. I can give it back. I don’t want anything from you. Everybody wants something, especially people like her.  My father died recently.  I’m sorry. We weren’t finished with each other.  Nobody ever is.  He left me something.  Money.  Responsibility.  Worse.

 I don’t know if I deserve it. Wrong question.  What’s the right one?  Don’t ask whether you deserve what he left. Ask whether you can make it better.  We don’t know her last name. I want everything we have on her. Then find me something better than a name.  You never reported Richard?  Never.  How many?  14.

Richard closed them.  Corporate. Someone above him is protecting him  or nobody cares. Somebody cares enough to keep closing them.  You don’t talk like someone who sleeps in shelters. Maybe you don’t know as much about homeless women as you think.  Apparently I know much about you at all.  Full.  Stay at my place.

 And you?  Sofa. Why?  Because I’m charming.  Sorry, not exactly five stars.  Tonight it is. That can’t be good.  Then we shouldn’t keep him waiting.  Sorry.

It was in my suite.  Perfect timing.  What’s happening? A diamond bracelet disappeared.  And security.  Don’t touch her.  Search the bag.  On what basis?  Unauthorized access. Suspected thief. Documented before tonight. The search of her backpack had turned up nothing.

That’s not mine. Obviously, she didn’t take it. We also have CCTV.  You planted it.  That’s a serious accusation. One last chance.  For what? Tell security she acted alone.  No. Assistant front office manager. Full salary. Benefits restored. starting tomorrow. You know what that salary would do for

you? For your family. Stop. All you have to do is tell the truth. Choose. No.  You’re throwing away your career. You already took my title.  You don’t get my character, too. You’re fired.  I figured.  Noah,  don’t.

 Doesn’t slow his bait.  His jaw tight.  I can fix this. How his eyes darting away for a mant. How Vicki?  I just can.  Who are you?  Marcus, we have a problem. You know [music] that name?  Give me until I know who Richard called.  Why?  Because I don’t think Richard is the top of this. Uncle

 Mr. Reed Mr. Reed  Marcus Reed chief executive officer of Hail Crown Hospitality. [music] You wanted to know how high it goes. This is the problem.  She thinks she has authority here.  Richard, I’ve had a very long day.  It’s about to get longer.  Finish this. Richard Cole, your disciplinary authority is suspended pending board review.

[laughter]  You couldn’t get yourself a room tonight and now you’re suspending me. Did everybody hear that?  Who exactly do you think you are? [snorts] Someone with the authority to do exactly what I just did.  Of course you are.  Security.  Check your phone.  Smark returns. Oh, this should be good.

 The screen reacher checks his phone. Corporate notice. Disciplinary authority temporarily. Board review active. Victoria, what the hell is going on?  Richard, this is bigger than you. Don’t make a move.  Authorization. Who authorized this?  Someone you don’t outrank.  She’s homeless.  She’s not. I don’t know.  You’re the CEO,

which is why that bothers me. Whatever board member sent you, this authorization freezes disciplinary action. It doesn’t give you operational control of this hotel. I never said it did.  Good. Escort her off the property.  You just confirmed.  The review stays. She doesn’t. It’s okay.  All that authority, same door.

 If we establish executive level obstruction, the board’s emergency removal resolution becomes actionable.  Then let’s make him act. your office.  Lock the audit archive, sir.  Now, there’s an active board review.  Purge anything tied to Northstar. Do it. Deletion alert triggered.  Can you stop it?  No.

 Why?  I can see the purge, but I can’t access the property backup without an active local credential. Mine might still work.  Richard fired me.  HR hasn’t processed it yet.  How long?  Until somebody notices. 47.  They buried 33.  Save everything. Someone’s in the backup.

Kill it.  They’re coming after us.  Search Northstar.  11 hotels.  Richard couldn’t do this. No  gays unwying, but a CEO could.  Did we lose it?  Miss Hail, snapshot secured. Vicki. Hail.  Victoria Hail.

Alexander Hail’s daughter.  Noah. It’s  You were never homeless. No,  the clothes.  A disguise. the shelter. The sandwich  that was real  for me. It was.  You watched me lose everything for you,

 Noah. I  You could have stopped it  anytime.  Yes. Richard was wrong about almost everything except one thing. You were using me. Victoria Hail.

 Hail, your father may have left you shares. But this company answers to me.  Does it?  I’m the chief executive officer. Who exactly do you think you are?  The chairwoman.  Chairwoman. You’re going to remove a CEO over one property.  11.  The board has the rest.  Executive level obstruction has been established.

The emergency removal resolution is active.  I’m still CEO. Terminated for cause. effective immediately. Uncle Marcus. Uncle Marcus. Uncle, do something. You called the most powerful man you knew. You should have asked who he answered to. Richard Cole, you’re terminated.  You came into my hotel pretending to be  your hotel.

 That’s been the problem all along.  Madam Chair, Mormon. [snorts]  I owe you half. You owe me more than that.  I know.  Why didn’t you tell me?  Because you saw me before you saw my last name. I was afraid I’d lose that.  So, you decided for me.  Yes. I’m sorry.  I’m still angry.  Okay,  sit.

 Is that forgiveness? [snorts]  It’s coffee.